“Right now is absolutely the time for insuretechs and others from across the ecosystem to collaborate and fill in the gaps. Only by working together can we deliver exactly what the carrier needs.” — Ernie Bray, CEO of AutoClaims Direct

Everyone can agree that the 2020 year was like no other. Insurance carriers stepped up to the plate and transformed the claims experience for customers and staff alike. The next step is for the most innovative insurers to set the tone for the year ahead. Use the Reuters Connected Claims 2020 Report to build your strategy. As you do, learn from the rich insights and case studies shared by:

  • Ernie Bray, CEO, AutoClaims Direct (ACD)
  • Shannon Harjer, VP of Personal Lines Claims, Founders Insurance
  • Sam Santiago, Head of Claims Strategy and Automation, Farmers Insurance
  • Bryant Vernon, Chief Claims Officer, Aviva Canada
  • Jeanette Ward, Chief Operating Officer, Texas Mutual Insurance

The 23-page report is broken out into three sections:

  1. Customer Experience: Digital Focus, Human Touch
  2. Business Efficiency: Evolve the Ecosystem
  3. Change Management: It’s a Leadership Issue

If you're a decision maker or strategic thinker, don't miss this must read report.

Get the 2020 Connected Claims Report