Use our solution to capture photos of a damaged vehicle on a smart device and receive an estimate promptly. It's easy to use and you never have to download anything. What sets ACD's Self(ie) apart from the other mobile self-service applications is the ability to transition to a traditional appraisal should details of the loss change. Without missing a beat, we can dispatch the claim to the largest network of qualified damage experts.

Self(ie) Benefits

  • Instant uploads over wi-fi and cellular networks (results are subject to network conditions)
  • Proactive triaging of assignments (self-service to traditional)
  • Access to full analytics and reporting data so you can monitor trends
  • Most claims returned within hours versus days
  • No app downloading necessary
  • Branded for your customers and fully customizable to your preferred verbiage

Available in Spanish!

Process Claims Fast

We process all claims through AutoLink® - our unified platform that flexes to your specific business needs. AutoLink® is the digital hub of the entire claims workflow, optimizing the entire process from beginning to end, containing costs and providing consistency.

Claim Complete Smart Audit Estimate Written Customer Contact Smart Dispatch Claim Received

Modern Technology Powers The Process

AutoLink® is a cloud based SaaS solution for auto insurers to manage their auto claims workflow. Our platform is flexible, scalable and configurable to meet your specific business needs. Our on-demand multi-channel inspection solutions, powerful partner integrations and robust data & reporting give your team the most advanced and easy-to-use tools in the industry.

Speedy Supplements

MobileSup is a fast and convenient online method for submitting documentation to ACD. Photos and attachments are placed right into the file.

The AutoLink® Difference

Whether you have 50 claims or 50,000, Auto Link ®   is fully scalable and is ready to handle your volume. Full integrations with NADA Guides, leading parts and salvage providers, national recall data, insurer core systems, historical weather information and more. Auto Report ™   is our built-in comprehensive reporting feature that tracks every key data point and delivers it to you in a convenient online report. Reports include severity, cycle time, parts usage, total loss and much more. We ensure full compliance to your preferred guidelines with our built-in quality assurance EMS scrub we call Smart Audit ™  . Robust communication tools offer transparency into the claims process and allow for constant communication between our team and yours.

Behind every company there’s a story. This is our story. See how ACD’s innovation, growth and leadership has driven our success and the success of our clients.

What You Get

With ACD, your claims team receives best in class claims workflow technology solutions from beginning to end. You'll also enjoy our next generation innovations as they become available.

Dedicated Client Care Team

A client care and quality assurance representative assigned to every file.

Cutting Edge Innovation

Early access to the latest innovations from ACD Labs.

High Client Satisfaction

According to our clients, we have a 99.6% satisfaction rating. We're working hard to get that to 100%.

Dynamic Unified Billing

We make the invoicing process fast & easy. Monthly or weekly. Your choice.

“ACD feels the need for speed and does not disappoint with its offering. Moreover, ACD has built a robust data offering that drives quicker decisions.”

Awarded 2017 "Best in Process"

Read the report

Be A Claims Hero. Get Started Now!

Now that you’ve had a chance to see how we set ourselves apart from the competition, let’s talk about next steps.

Contact us for your free trial

We invite you to try us out in a no obligation 30 day trial. We can setup your team in thirty minutes and we'll even do the training.

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