ACD (AutoClaims Direct, Inc) - Driving Your Success
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The only thing we improved was everything.

Modern and scalable, CLARITY is the industry's most advanced auto claims workflow platform. Work in a single, easy-to-use environment for a seamless experience.

Custom Workflow

Every user thinks differently so why not create a workflow that puts flexibility and control in your hands. How should I go through my claims queue on a daily basis? You decide.

Intuitive Navigation

Processing a claim is full of micro steps that, together, create an intelligent flow. This type of roadmap thinking was applied in the navigation design. It's smart and makes sense.

Improved Efficiency

CLARITY is so easy to use you're instantly more efficient. Unnecessary clicks are minimized so you maximize your attention on more pressing matters and complex claims.

Increased Security and Data Privacy

Rest assured, our end-to-end web communication uses the strongest encryption standard available. There's zero commingling of client data and we have redundant and secure database clusters built into our infrastructure.

Now that you know a little about CLARITY, contact us for a brief demo.

Prefer to call? No problem. Give us a ring at:
888-403-4223

Thank you!

Thank you for your message. A sales associate will contact you as soon as possible.

Use our solution to capture photos of a damaged vehicle on a smart device and receive an estimate promptly. It's easy to use and you never have to download anything. What sets ACD's Self (ie) apart from the other mobile self-service applications is the ability to transition to a traditional appraisal should details of the loss change. Without missing a beat, we can dispatch the claim to the largest network of qualified damage experts.

Self (ie) Benefits

  • Instant uploads over wi-fi and cellular networks (results are subject to network conditions)
  • Proactive triaging of assignments (self-service to traditional)
  • Access to full analytics and reporting data so you can monitor trends
  • Most claims returned within hours versus days
  • No app downloading necessary
  • Branded for your customers and fully customizable to your preferred verbiage

Available in Spanish!

Behind every company there's a story. This is our story. See how ACD's innovation, growth and leadership has driven our success and the success of our clients.

What You Get

With ACD, your claims team receives best in class claims workflow technology solutions from beginning to end. You'll also enjoy our next generation innovations as they become available.

Dedicated Client Care Team

A client care and quality assurance representative assigned to every file.

Cutting Edge Innovation

Early access to the latest innovations from ACD Labs.

High Client Satisfaction

According to our clients, we have a 99.6% satisfaction rating. We're working hard to get that to 100%.

Dynamic Unified Billing

We make the invoicing process fast & easy. Monthly or weekly. Your choice.

“ACD feels the need for speed and does not disappoint with its offering. Moreover, ACD has built a robust data offering that drives quicker decisions.”

Awarded 2017 "Best in Process"

Read the report