Carlsbad, California – March 9, 2017 –Carlsbad based ACD, a leading claims technology, decision support, advisory and service network aggregator to the property and casualty industry today announced it has been named Best In Process in the Aite Group's newest industry report.
The March 2017 report, titled Enhancing P&C Carriers' Moment of Truth Through Innovation in Claims takes an in-depth look at the claims landscape and emerging technologies.
"Since the beginning, ACD has been keenly focused on providing our clients with a seamless user experience and improving efficiency in the claims process. To be recognized amongst many of our peers by the Aite Group, a highly respected global research and advisory firm, is an honor for us here at ACD," stated Ernie Bray, CEO. "We are especially proud to receive a Moment of Truth Enhancement award for excelling at process expedition – something we take great pride in. It's our belief that the customer claims experience depends on proper expediting of the claims process and we do that through our award winning technology and superior claims services teams," added Bray.
To read the entire March 2017 Aite report, click here.
With a mission of shortening the claims process and driving customer satisfaction ACD delivers the leading virtual claims workflow technology that flexes to an auto insurer’s specific business needs. ACD's www.acdcorp.comincorporates multi-channel methods of inspection into one unified platform. Its exclusive claims triage features the largest crowdsourced on-demand field appraisal network and modern photo estimating tools for the digitally empowered customer. ACD is a leading Insuretech firm located in Carlsbad. For more information visit ACD