ACD provides full access to services which include a national network of auto damage appraisers, photo estimating, desk reviews, subrogation demand analysis and DRP management. All, so you can put the right claims into the right hands.


ACD’s fully vetted nationwide network of auto damage appraisers & inspectors provide you with the coverage you need. Whether you need to outsource all of your appraisal work or simply need overflow coverage, our robust network of vendors has you covered.

Proper Triage

Putting the right claims into the right hands at the earliest possible time is a proven winner when it comes to increasing customer satisfaction and reducing cycle time.


Our desk review program ensures appraisal accuracy of claimant carrier subrogation demands, DRP & collision repair facility estimates and appraisal networks. We focus on repair compliance, reasonable charges, proper documentation, and damage accuracy.

Proper triaging is the key to success.

The moment of truth during the claims process is determined by delivering a first class customer experience. Efficient and effective triage is an obvious but often overlooked solution to helping control overall costs and achieving optimal claim outcomes. 

Proper triage to the appropriate inspection method is vital. With ACD, our service solutions allow for traditional in-person damage inspections, mobile self service photo estimating and desk review & negotiations. Every method is covered.

Expert desk reviews and subrogation analysis.

Our I-CAR Platinum and licensed auditors have the required industry experience and training to complete desk reviews on estimates for automobiles and light trucks using our powerful SubroLink® technology. Our team will review and secure an agreed-upon cost of repairs for all repair facility, independent appraiser and staff estimates. We focus on repair compliance, reasonable charges, proper documentation, and damage accuracy.


Our team of subrogation auditors are industry trained professionals who also happen to be certified insurance arbitrators. We know what to look for.


Our team ensures each assignment is reviewed accurately - not by a computer, but a human being. This means you receive actionable information that leads to more favorable outcomes.


What does $425 mean to your recovery department? That's the average realized savings per file that our current clients are receiving when utilizing ACD's combined SubroLink® technology and services.

SubroLink® and Desk Review Service Benefits

  • The highest negotiation success rate in our industry
  • Reduced arbitration (industry’s lowest rate of 3%)
  • Decreased Time to Settlement
  • Diminish incidents of fraud with built-in red flag detection
  • Leverage the power of historical parts data
  • Dedicated subrogation auditor assigned to each file
  • Instant access to file status, reporting and documentation

What separates us from the rest.

We don’t simply run your subrogation through a computer program that produces a dubious settlement recommendation. Our industry trained claims professionals meticulously review each subrogation demand to find you the largest realized savings possible. Think of us as your virtual magnifying glass.

Find out what we can do for you!

Contact Us Today