Proper triaging is the key to success.
The moment of truth during the claims process is determined by delivering a first class customer experience. Efficient and effective triage is an obvious but often overlooked solution to helping control overall costs and achieving optimal claim outcomes.
Proper triage to the appropriate inspection method is vital. With ACD, our service solutions allow for traditional in-person damage inspections, mobile self service photo estimating and desk review & negotiations. Every method is covered.