Subrogation Auditor

Details

  • Full-time
  • Rancho Bernardo, CA
– Accepting applications

ACD is hiring subrogation auditors now! We are interested in highly proficient, detail-oriented auditors with subrogation experience in the auto insurance industry. See details below.

Summary
Analyzes auto subrogation demands for accuracy and reasonableness.
Department
Subrogation
Reports To
Ed Lim
Level
Mid
Fair Labor Standards Act (FLSA) Coverage
Non-Exempt
Requirements

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Review auto estimates and photos in the Subrogation Queue for accuracy and reasonableness.
  • Review supplements and photos, supporting documents, invoices for compliance with guidelines.
  • Status all files in a timely manner with findings.
  • Strong background in material damage estimating, claims handling terminology and the ability to provide supportive data and arguments to support our findings.
  • Insurance carrier subrogation experience required.
Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs;
  • Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills – Focuses on solving conflict; Maintains confidentiality; Listens to others without interrupting.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Respond well to questions.
  • Written Communication – Writes clearly and informatively; Able to read and interpret written information.
  • Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
  • Professionalism – Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
  • Quality – Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
  • Quantity – Meets productivity standards; Completes work in timely manner.
  • Adaptability – Able to deal with frequent change, delays, or unexpected events; Ability to multi-tasks.
  • Attendance/Punctuality – Is consistently at work and on time.

Tags
  • Full-time
  • Mid
  • Subrogation
  • Rancho Bernardo, CA
  • ACD